When I searched to see whether others had encountered this, I discovered that others had and that there was a "Mondo" patch to install to address this. I have been on the phone with tech support over 5 times and have been online support over 10 times.
(Patch seems to be a virtual re-install of the whole product and also blows away your existing qdata file, it seems, or at least it needs to be re-converted). I am tired tired tired of this software constantly having issues.
First, check the version and the release number of the Quicken software you're using.
You will receive a message confirming that you're already running the latest version.
If you pay bills through Quicken or Quick Books, this functionality will be available from your FHB accounts after the upgrade.
You simply need to be enrolled for FHB Online Bill Payment and use the Direct Connect method to access your accounts..
I finally decided to create a new QData file and discovered that that crashes as well so basically the program is useless. I have purchased new versions each year for the last 3 years in the hopes they fixed previous issues but no. They have seemed to abandoned this side of the company and perhaps have concentrated on just Turbo Tax since that is a majority of their revenue.I've been trying to clean up my QData file and get all the downloaded bank transactions accepted into the registers before upgrading.However, have so many I decided to see how the upgrade would go while keeping some of the entries unmatched, which was not recommended on the quick community.There are several reasons that your Quicken finance software could be failing to download transactions, from account setting issues to server maintenance at your financial institution.Here are some common issues and suggestions for solving issues when Quicken isn't updating your transactions correctly.